XKAH Warranty Claim Form

Please provide your device info and describe the issue.
Once we receive your submission, our team will review the information as soon as possible. Please note that submitting a warranty claim does not guarantee approval.

Full Name *

Email *

Country *

Purchase Date

Purchase Store/Website *

Order ID

Model Name *

Batch Number *

You can find the it on the hinge after removing the base.

Phone

Shipping Address

Please provide your delivery address for potential product replacement.

Issue Claimed

Comment *

File Upload *

Select file or drag here

Supported formats：JPG、JPEG、PNG、MP4。File size not exceeding 30MB

temp-for-107630-file2-1_

Please upload a picture of your order confirmation/receipt, along with a short video showing the issue you are experiencing

I confirm that the device was used according to the official instructions.

Thanks for getting in touch!

We appreciate you contacting us.

Our team will review your request within 2–3 business days.

You will be contacted by email if additional information is required.

Have a great day!

Thanks for getting in touch!

We appreciate you contacting us.

Our team will review your request within 2–3 business days.

You will be contacted by email if additional information is required.

Have a great day!

Country/Region

Country/Region

XKAH Lounge Partners Map