Excelente
Battery life is not as expected. Would be ok if there was an AC Adapter for home use and I only had to rely on Batteries when I am mobile.
Thank you for your feedback — we really appreciate you sharing your experience.
We understand that battery life expectations can vary, especially depending on how and where the device is used. Your suggestion about having an AC adapter option for home use is a great point, and we’ll be sure to pass this along to our team for consideration.
Thanks again for your input — it helps us continue improving the overall experience.
Battery works as expected
I got two batteries. One doesnt hold enough charge for a whole session. And the other has a faulty usb-c connection. This is after light use for two weeks. Awaiting support from Xkah.
We're very sorry to hear about the issues with your batteries and completely understand how frustrating this must be. Please reach out to our support team at info@xkah.us with your order details, and we'll assist you promptly to resolve both the charge and connection issues.
Thank you for bringing this to our attention — we appreciate your patience and will do our best to make this right.
love it